RMI-Retail Management Inc.
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  • Client Examples
  • Services
    • All Services and Programs
    • Convenience Store Mgmt
    • Accounting Services
    • Retail Consulting
    • Other Retail Businesses
  • Contact Us
  • In the News
  • Join the Team-Careers
  • RMI Hub-Clients/Employees
  • More
    • Home
    • Client Examples
    • Services
      • All Services and Programs
      • Convenience Store Mgmt
      • Accounting Services
      • Retail Consulting
      • Other Retail Businesses
    • Contact Us
    • In the News
    • Join the Team-Careers
    • RMI Hub-Clients/Employees
RMI-Retail Management Inc.
  • Home
  • Client Examples
  • Services
    • All Services and Programs
    • Convenience Store Mgmt
    • Accounting Services
    • Retail Consulting
    • Other Retail Businesses
  • Contact Us
  • In the News
  • Join the Team-Careers
  • RMI Hub-Clients/Employees

Our Programs

Find out more

Retail Management Inc (RMI) Introduction

Video introduction of how this (hiring RMI to help your business) works!

Our Promise

Your Business

Each of our Client relationships is different.  You can be as involved as you want to be in the Convenience Store, Liquor, QSR, or any small format retail or hospitality business models we support.   RMI is able to directly support the supervision and management of a site location or work with you to handle select aspects of the business while you tend to the others, anywhere in the country. We will work with you to utilize best practices, processes, and procedures to deliver legendary customer service. Your business, your choices.

Our Services

You Choice

Determining the level of participation in our partnership is the first part of our discovery conversations. RMI (Retail Management Inc.) works with you to develop a program specific to your needs

Your Term

With no long-term commitments, as our relationship & contracts can adjust and pivot as both your business and your life changes. Retail Management Inc. can adapt as you do!

Your Plans

RMI has the ability to cater to your businesses evolution and needs as they change through time. Our ability to ramp up and wind down support quickly and efficiently through our proprietary processes ensures that you maximize your efforts and your money. 

Our Options

The Full Program

We're able to oversee all aspects of running a convenience store, retail or food-service business. The Full Program contains all services listed below to act as your complete Operating partner. Time to kick-back, let somebody else worry about the details and day-to-day

Program Costs

A Management Fee includes all Operations, Marketing & Accounting services (listed below).  


An Incentive Fee includes incentives IF we help to grow your profitability, Our goal is to grow your business! 


Retailer Success Program

Often times, our clients want short term, specific help and guidance in their store (s). Our Retailer Success Program is an ala-carte program that offers short-term or long-term specific support in an area or program.

Operations/ Marketing/ Merchandising/ Business Review & Planning

  • Employee Development
    • Policies & Procedures
    • Training
    • Daily Site Operations / Shift Operations
    • Inventory Controls & Reconcilation
    • Mystery Shop / Store Inspections
  • Marketing & Merchandising
    • Floor Planning / Spade Allocation
    • Category Management
    • Food Program - Design & Operations
  • Business Review
    • Store Financials Review & Budgeting
    • Capital Asset review & forecast planning
    • Food Service Program Analysis
    • Business Development - New Builds & Acquisitions


Individual Program Options

Each client relationship is tailored to your needs. Looking for a little help? We can tailor our services to only what you need, for however long you need them

Operations

  • Recruiting, Hiring, Staffing, Employee Management
  • Employee Training & Development
  • Daily Site Procedures (Opening & Closing)
  • Payroll Processing / Records Mgmt.
  • Facility Mgmt. - Repairs & Maintenance
  • Inventory Mgmt. - Shrink Controls, Merchandising, Replenishment
  • Customer Service
  • Licenses & Permits - Tracking & Renewal

Marketing

  • Retail Floorplanning & Merchandise Allocation
  • Convenience Store Planograms & Assortment
  • Vendor & Supplier Management 
  • Category Management - Pricing & Strategies
  • Pricebook Management
  • Marketing Promotion Design & Implementation

Retail Management Inc, Accounting Support, Accounting Services, Accounting Consulting

Accounting

  • Accounts Payable (site level) & Reconciliation
  • Daily Store Bookkeeping & Reconciliation
  • Financial Reporting
  • Payroll Processing
  • Payment & Submission of Sales Taxes
  • Monthly, Full site financial reporting (P&L's, balance sheet & accompanying reports)

Retail Consulting, Retail Support

Consulting & Planning

  • Performance Management - Team
  • Employment Best Practices - Processes & Procedures, Training Materials
  • SWOT Analysis
  • Budgeting & Projection
  • Asset Review & Planning

Pricebook & Point-of Sale Management

  • Daily Management of cost & retail changes
  • New item introduction
  • Category Margin Review & Controls
  • Promotions
  • POS integration

All programs are detailed in our Management Agreement, contact us today for details

Our Team

Picture of Stephanie Pappas - Co-Owner, President & CFO
Picture of Steve Morris - Founder, Co-Owner, President & CEO
 Picture of Sara DiCenso - Chief of Staff
Picture of Terresa Burdick - Director of People & Development
Picture of Gary Gabriel - Senior Area Manager
Picture of Steve Herron - Area Manager
Picture of Honda Martinez - Accounting
Picture of Muhammad Shafique - Training Manager
Picture of Nic George - Training Manager

Our Partners & Affiliations

RMI proudly uses ComplianceSafe document controls to track and maintain operating licenses & permits
RMI proudly uses OPIS PricePro with assisting its fuel pricing and management
National Association of Convenience Stores
National Restaurant Association - Member
Operations & Safety Inspections completed through
Backoffice & Accounting Software
Genuity - IT & Pricebook ticketing systems
Texas Food & Fuel Association
New York Association of Convenience Stores
M-Pact Fuel & Convenience Tradeshow - Upper Midwest
  • Join the Team-Careers
  • RMI Hub-Clients/Employees

RMI-Retail Management Inc.

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