Our Options
The Full Program
We're able to oversee all aspects of running a convenience store, retail or food-service business. The Full Program contains all services listed below to act as your complete Operating partner. Time to kick-back, let somebody else worry about the details and day-to-day
Program Costs
A Management Fee includes all Operations, Marketing & Accounting services (listed below).
An Incentive Fee includes incentives IF we help to grow your profitability, Our goal is to grow your business!
Retailer Success Program
Often times, our clients want short term, specific help and guidance in their store (s). Our Retailer Success Program is an ala-carte program that offers short-term or long-term specific support in an area or program.
Operations/ Marketing/ Merchandising/ Business Review & Planning
- Employee Development
- Policies & Procedures
- Training
- Daily Site Operations / Shift Operations
- Inventory Controls & Reconcilation
- Mystery Shop / Store Inspections
- Marketing & Merchandising
- Floor Planning / Spade Allocation
- Category Management
- Food Program - Design & Operations
- Business Review
- Store Financials Review & Budgeting
- Capital Asset review & forecast planning
- Food Service Program Analysis
- Business Development - New Builds & Acquisitions
Individual Program Options
Each client relationship is tailored to your needs. Looking for a little help? We can tailor our services to only what you need, for however long you need them
Operations
- Recruiting, Hiring, Staffing, Employee Management
- Employee Training & Development
- Daily Site Procedures (Opening & Closing)
- Payroll Processing / Records Mgmt.
- Facility Mgmt. - Repairs & Maintenance
- Inventory Mgmt. - Shrink Controls, Merchandising, Replenishment
- Customer Service
- Licenses & Permits - Tracking & Renewal
Marketing
- Retail Floorplanning & Merchandise Allocation
- Convenience Store Planograms & Assortment
- Vendor & Supplier Management
- Category Management - Pricing & Strategies
- Pricebook Management
- Marketing Promotion Design & Implementation
- Accounts Payable (site level) & Reconciliation
- Daily Store Bookkeeping & Reconciliation
- Financial Reporting
- Payroll Processing
- Payment & Submission of Sales Taxes
- Monthly, Full site financial reporting (P&L's, balance sheet & accompanying reports)
- Performance Management - Team
- Employment Best Practices - Processes & Procedures, Training Materials
- SWOT Analysis
- Budgeting & Projection
- Asset Review & Planning
Pricebook & Point-of Sale Management
- Daily Management of cost & retail changes
- New item introduction
- Category Margin Review & Controls
- Promotions
- POS integration
All programs are detailed in our Management Agreement, contact us today for details
Our Team
Steve Morris
Stephanie Pappas
Stephanie Pappas
Founder - President & CEO
Stephanie Pappas
Stephanie Pappas
Stephanie Pappas
President & CFO
Sara DiCenso
Stephanie Pappas
Sara DiCenso
Director of Retail Marketing
Gary Gabriel
Stephanie Pappas
Sara DiCenso
Director of Retail Operations
Damien Simpson
Terresa Burdick
Terresa Burdick
Retail Accounting Controller
Terresa Burdick
Terresa Burdick
Terresa Burdick
Manager of Payroll, HR & Benefits
Honda Martinez
Terresa Burdick
Honda Martinez
Accounts Payable Manager
Nic George
Terresa Burdick
Honda Martinez
Operations & Marketing Coordinator & Training Manager
Casey Stephens
Zandrix Apacible
Zandrix Apacible
Area Manager - Central & South Florida
Zandrix Apacible
Zandrix Apacible
Zandrix Apacible
Area Manager - Gulf Coast
Calvin Holley
Zandrix Apacible
Calvin Holley
Area Manager - West Coast
Our support team
Amanda Huey
Amanda Huey
Amanda Huey
Pricebook Analyst
Judy Willis
Amanda Huey
Amanda Huey
Pricebook Analyst
Jaime Meeks
Amanda Huey
Jaime Meeks
Accounting & Store Support Specialist
Jaime Meeks
Victoria Cano
Jaime Meeks
Staff Accountant
Victoria Cano
Victoria Cano
Victoria Cano
Reconciliation Specialist
Our Partners & Affiliations
